Microsoft extends warranty for "E74" failures

Reply to Thread
Page 1 of 2 12 LastLast
Results 1 to 15 of 21
Share |
  1. #1 Microsoft extends warranty for "E74" failures 
    Moderator LuFeng's Avatar
    Join Date
    Aug 2004
    Location
    Myrtle Beach South Carolina *Shaolin Temple*
    Age
    43
    Posts
    2,833
    My Mood
    Buzzed
    Im only going to leave this stickied for a little while...long enough to get the word out.


    For a few months now, Xbox 360 users have been quietly venting about a "new" hardware fault with the console, where instead of displaying three red rings, machines would show an "E74" error.
    Just because it didn't flash the iconic red rings, though, doesn't mean it wasn't bad! If you got it, your console would display a system error warning (pictured above), and it meant your machine was fried. Which is probably why Microsoft have decided to issue an extended warranty for the fault, similar to the one offered to red ring sufferers.
    While the majority of Xbox 360 owners continue to have a great experience with their console, we are aware that a very small percentage of our customers have reported receiving an error that displays "E74" on their screen. After investigating the issue, we have determined that the E74 error message can indicate the general hardware failure that is associated with three flashing red lights error on the console. As a result, we have decided to cover repairs related to the E74 error message under our three-year warranty program for certain general hardware failures that was announced in July 2007.
    That's the, uh, "good" news. The better news? If your machine suffered from an E74 previously, and you had to pay for repairs, Microsoft will refund you the amount some time over the next 4-12 weeks.
    Just when you thought it was safe to go back in the water! leave your 360 alone without fear of it falling over and dying!


    info got from

    Kotaku - Microsoft Extends Warranty For "E74" Failures - Microsoft
    My Blu Ray Collection-
    http://www.blu-ray.com/community/col...?member=LuFeng
    (Click on OVERVIEW once on page to break movies down into categories)


    Reply With Quote  
     

  2. #2  
    Writer zero2000's Avatar
    Join Date
    Jun 2005
    Age
    27
    Posts
    5,525
    Sorry. I didn't read any of your post other than this one sentence, because it just instantly caught my attention.

    "While the majority of Xbox 360 owners continue to have a great experience with their console, we are aware that a very small percentage of our customers have reported receiving an error that displays "E74" on their screen."


    *snickers*
    Reply With Quote  
     

  3. #3  
    Senior Member tedybearofdoom's Avatar
    Join Date
    Oct 2005
    Location
    New York, NY
    Age
    26
    Posts
    1,644
    My Mood
    Breezy
    Quote Originally Posted by zero2000 View Post
    Sorry. I didn't read any of your post other than this one sentence, because it just instantly caught my attention.

    "While the majority of Xbox 360 owners continue to have a great experience with their console, we are aware that a very small percentage of our customers have reported receiving an error that displays "E74" on their screen."


    *snickers*
    I take it you drew the short end of the stick?

    New name! Old one was shadow1768.

    Reply With Quote  
     

  4. #4  
    Super Moderator Negative Creep's Avatar
    Join Date
    Dec 2003
    Posts
    17,018
    My Mood
    Paranoid
    Quote Originally Posted by shadow1768 View Post
    I take it you drew the short end of the stick?
    No, I think he was just pointing out the irony in their comments about there only being a "small percentage" of people who have experienced such hardware failures.

    JASON X!
    Reply With Quote  
     

  5. #5  
    Senior Member tedybearofdoom's Avatar
    Join Date
    Oct 2005
    Location
    New York, NY
    Age
    26
    Posts
    1,644
    My Mood
    Breezy
    Quote Originally Posted by Negative Creep View Post
    No, I think he was just pointing out the irony in their comments about there only being a "small percentage" of people who have experienced such hardware failures.
    I knew that! I was just testing your skills! Gotta make sure you're still sharp and all

    New name! Old one was shadow1768.

    Reply With Quote  
     

  6. #6  
    Moderator NUN-PUNCHER's Avatar
    Join Date
    Oct 2005
    Location
    Port Richey, Florida
    Posts
    5,309
    Quote Originally Posted by Negative Creep View Post
    No, I think he was just pointing out the irony in their comments about there only being a "small percentage" of people who have experienced such hardware failures.

    Funny. When I dropped off my " Coffin " at the local UPS distribution center the lady that scanned it in knew exactly what it was in that box. She said there was alot of these coming in as of late.
    As soon as I get that one back I'll be sending off my other one with the exact same E-74 problem.
    Reply With Quote  
     

  7. #7  
    Writer zero2000's Avatar
    Join Date
    Jun 2005
    Age
    27
    Posts
    5,525
    Quote Originally Posted by NUN-PUNCHER View Post
    Funny. When I dropped off my " Coffin " at the local UPS distribution center the lady that scanned it in knew exactly what it was in that box. She said there was alot of these coming in as of late.
    As soon as I get that one back I'll be sending off my other one with the exact same E-74 problem.
    Same thing happened to me. The particular day that I brought mine in, she said she had already gotten 4 earlier that same day.
    Reply With Quote  
     

  8. #8  
    Senior Member strictlystyles's Avatar
    Join Date
    Jun 2007
    Location
    New Jersey
    Age
    33
    Posts
    4,202
    My Mood
    In Love
    haha bitches, launch 360 with over 16,000 hours of ontime with no problems but a weak laser(drive swap)

    Im about to get a jasper elite soon though. once my tax refund comes in.
    Reply With Quote  
     

  9. #9  
    Senior Member .writer's Avatar
    Join Date
    May 2006
    Location
    Midwest
    Posts
    8,862
    My Mood
    Bored
    How do you manage to clock the time?
    Mag: i'm just yankin your dick

    ╭∩╮(︶︿︶)╭∩╮
    Reply With Quote  
     

  10. #10  
    Senior Member strictlystyles's Avatar
    Join Date
    Jun 2007
    Location
    New Jersey
    Age
    33
    Posts
    4,202
    My Mood
    In Love
    Quote Originally Posted by .writer View Post
    How do you manage to clock the time?
    Ive had it for almost 5 years. its not hard to get the on time if its just on all the time, so ive probably gotten more like 24,000 hrs of ontime. and because of the weak laser i didnt want to turn games off becasue there was no telling when it would read the game again, plus its my media hub.
    Reply With Quote  
     

  11. #11  
    Super Moderator Negative Creep's Avatar
    Join Date
    Dec 2003
    Posts
    17,018
    My Mood
    Paranoid
    Quote Originally Posted by .writer View Post
    How do you manage to clock the time?
    Long story short... he took a guess.

    JASON X!
    Reply With Quote  
     

  12. #12  
    Senior Member strictlystyles's Avatar
    Join Date
    Jun 2007
    Location
    New Jersey
    Age
    33
    Posts
    4,202
    My Mood
    In Love
    Quote Originally Posted by Negative Creep View Post
    Long story short... he took a guess.
    BUt i know my system has been on 24/7 for AT LEAST 2 years time. Its on every single day. it is never off. Its not just a blind guess.
    Reply With Quote  
     

  13. #13  
    Senior Member .writer's Avatar
    Join Date
    May 2006
    Location
    Midwest
    Posts
    8,862
    My Mood
    Bored
    Well then, I must say, that's pretty sad. Just get the motherfucker fixed or get a new one.
    Mag: i'm just yankin your dick

    ╭∩╮(︶︿︶)╭∩╮
    Reply With Quote  
     

  14. #14  
    Moderator NUN-PUNCHER's Avatar
    Join Date
    Oct 2005
    Location
    Port Richey, Florida
    Posts
    5,309
    Got my 360 back a day earlier than scheduled. Taped to the 360 was a Free Month of Gold . Not bad compensation for only being without my 360 for a total only a week and a half.
    Mechanical failures aside I still feel strongly satisfied that Microsoft compensates for all inconveniences right down to the free shipping. I tried getting into my PS3 while my 360 was in surgery but just couldn't. Pretty sad when a console sucks so bad that it causes you to not even get mad over its competitors breakdowns and can't wait to get it back to play it instead of the alternative.
    Reply With Quote  
     

  15. #15  
    Senior Member strictlystyles's Avatar
    Join Date
    Jun 2007
    Location
    New Jersey
    Age
    33
    Posts
    4,202
    My Mood
    In Love
    Quote Originally Posted by .writer View Post
    Well then, I must say, that's pretty sad. Just get the motherfucker fixed or get a new one.
    Yes, totally disreguard the fact that i said im getting a jasper elite soon, and guess what? thast staying on 24/7 also. Wtf is the big deal really.
    Reply With Quote  
     

Page 1 of 2 12 LastLast
Thread Information
Users Browsing this Thread

There are currently 1 users creepin this thread. (0 members and 1 guests)

Similar Threads

  1. Microsoft is very mean !!!
    By DanteTheLegend in forum Xbox 360 Hardware - Media - Online
    Replies: 23
    Last Post: 12-11-2008, 11:49 AM
  2. Warranty?
    By Marvin Wong in forum Playstation 3 Hardware - Media - Online
    Replies: 12
    Last Post: 02-14-2008, 02:08 PM
  3. Microsoft's extending warranty
    By BoyEngland in forum Xbox 360 Hardware - Media - Online
    Replies: 25
    Last Post: 07-09-2007, 11:35 PM
  4. New warranty for older Xbox360s
    By savagedrifter in forum Xbox 360 Hardware - Media - Online
    Replies: 13
    Last Post: 12-29-2006, 02:00 PM
  5. EBGames Warranty
    By Phear in forum Older Threads
    Replies: 5
    Last Post: 11-28-2005, 10:35 PM

Microsoft extends warranty for "E74" failures